Problem Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update. Solution After doing the automatic update and...

Problem When I open the software, the menus are all disabled. I cannot save or print. Solution When you launch the software you are on the screen calle...

Problem When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"...

Problem Why can't I see the entire Properties Bar/ Tool Options? Solution It is likely that the fonts need to be set to 96 dpi. To solve this is...

Problem How do I save my floor to a PDF file? Solution Do a Google search for "Primo PDF" Download and install the Primo software This will ...

Problem Do I need internet access to use this software? Solution Yes, this software does require a internet connection, to register and to do the auto...

Problem How do I delete a object? Solution Select the object with the selection tool "White Arrow" then hit the delete key on your keyboard....

Problem How to buy a Punch Software title using the upgrade options Solution How to buy a Punch Software title using the upgrade options:  Step 1. Na...

Problem When I Import a DXF or DWG file it comes in blank Solution The cad file needs to be in 1 layer No 3D objects No cross references No elevation...

Problem How do I add text to my floor plan? Solution  Click on the text tool (the icon is a letter A), then click on the plan where you want to add th...