When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support" :

When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support" Print

Created by: Shmaila Hassan

Modified on: Tue, 26 Jun, 2018 at 12:16 AM

Problem

When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

Solution

This is a bad download. All of our software is Windows 32 and 64 bit compatible.

Delete the file and try again, with the antivirus and firewall disabled.
Also if you are using a wireless connection try a hardwired connection. You may also want to try a download manager.
This is a piece of free software that will resume the download if it gets disconnected. To get the software just go to google.com and type in free download manager.

Note: We do not support 3rd party download manager programs.

Shmaila is the author of this solution article.

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When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support" Print

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